PRODUCT DESIGN · DESKTOP EXPERIENCE

Done Desk

Tracking continuing education is a quiet but persistent burden for dental professionals. License requirements live across certificates, hours, and deadlines, making it easy to lose track of what is complete and what still needs attention.

We designed a centralized CE tracker that turns scattered requirements into a clear, step-by-step routine—helping dentists see their progress, manage certificates, and stay ready for renewal.

Timeline: 4 Months

Team: Krish Parmar - UX/UI Designer, Ava Jiang - UX/UI Designer, Aayushi Prasad - UX/UI Designer

Tools: Figma, Figjam

Role: UX Research, UX/UI Design, Storytelling

Done Desk Digital Progress Tracker (CE)


Dental professionals struggled with manual CE tracking that caused missed credits and stress, so I helped design a digital CE tracker that improved task completion speed by 18%.


Done Desk

CE progress tracking

Case study

2025

Done Desk Digital Progress Tracker (CE)


Dental professionals struggled with manual CE tracking that caused missed credits and stress, so I helped design a digital CE tracker that improved task completion speed by 18%.


Done Desk

CE progress tracking

Case study

2025

Done Desk Digital Progress Tracker (CE)


Dental professionals struggled with manual CE tracking that caused missed credits and stress, so I helped design a digital CE tracker that improved task completion speed by 18%.


Done Desk

CE progress tracking

Case study

2025

FINAL PRODUCT

Context

No clear next step.

Done Desk brings licenses, certificates, and renewal progress into one place.

DESIGN PRINCIPLES

The system should remove uncertainty before it appears.

The system should remove uncertainty before it appears.

A

Avoid mishaps and confusion by having all files stored online

Avoid mishaps and confusion by having all files stored online

B

An automated reminder if you forget

An automated reminder if you forget

C

Reduces stress by keeping all compliance-related tasks organized and accessible

Reduces stress by keeping all compliance-related tasks organized and accessible

PROCESS

Sketching the right structure.

Sketching the right structure.

Sketching the right structure.

We turned the research into rough sketches, testing how to group requirements, show progress, and clarify the next action.

We turned the research into rough sketches, testing how to group requirements, show progress, and clarify the next action.

A

Three questions guided the work.

What needs to be visible first? What can wait? How can the interface make progress feel tangible?

Done Desk screen 1

REFERENCE RATIONALE

We looked for progress patterns that feel immediate.

We used the UT Austin IDA and Mailchimp for brainstorming our management tool. We chose these tools because with each requirement, it has sub-requirements which is what we’re looking for in our management tracker.

RESEARCH

Making progress visible.

Making progress visible.

Making progress visible.

We reviewed how other tools organize requirements, show status, and guide users through long lists of tasks.

We reviewed how other tools organize requirements, show status, and guide users through long lists of tasks.

Competitive patterns

The strongest references made progress legible at a glance.

A

Progress needs a visual language.

Users should be able to understand what is complete before reading every requirement.

B

The next action should be obvious.

A clear hierarchy can turn a long list into a sequence of small, confident decisions.

Sharing the work.

Reflection

We presented the final direction and reflected on how to make a dense compliance workflow feel approachable.

We presented the final direction and reflected on how to make a dense compliance workflow feel approachable.

This project taught me how much clarity comes from making the next step visible. Working across research, interface design, and storytelling helped us turn a complicated requirement into a routine people could trust.

This is just a snapshot of the entire design process. Reach out to learn more!

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